Girl Scouts Travel Manager
5.
0 New Hartford, NY New Hartford, NY Full-time Full-time $46,000 - $48,000 a year $46,000 - $48,000 a year 1 day ago 1 day ago 1 day ago Girl Scouts is the world's preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.
__________________________________________________________________________ Job Summary The Girl Experience Manager, with a focus on travel, is responsible for developing and implementing a wide variety of programming and travel opportunities with the goal of strategically positioning Girl Scouts as the preeminent leadership organization for girls.
The Girl Experience Manager- Travel plans and implements programs, travel opportunities, and large events highlighting the Girl Scout Leadership Experience to support the needs of current members and to recruit new members to the organization.
The Girl Experience Manager works collaboratively within the Property and Program department and with other departments to ensure achievement of the goals of the Girl Scouts of NYPENN Pathways.
Essential Duties and
Responsibilities:
Plan and implement year-round innovative opportunities and activities supporting youth development in the main pillar areas of Travel.
Ensure that related program components are consistent with national curricula and content meets the needs and interests of current and prospective youth participants.
Plan and implement enriching domestic and/or international travel experiences Collaborate with program and camps departments on creation of innovative programs and activities supporting youth development in additional pillar areas of Arts, Business/Entrepreneurship, and STEM (Science, Technology, Engineering, and Math).
Supports large scale programs/events which meet the needs of youth membership, including school break programs, college preparedness programs, and other older youth programming to support member retention.
Coordinate with the Membership engagement team to assess resources of the community, the needs of girls, and ensure access to programs which engage new members.
Works with the marketing and communications team to effectively market program opportunities to internal and external audiences through appropriate and timely requests.
Adhere to budgets and post-event reports for assigned program activities.
Utilize Doubleknot and gsEvents systems regularly to build and maintain programs.
Contribute to the events calendar, social media, website or other resources and publications as assigned.
Ensure the measurement of outcomes to assist in quality improvement and effective marketing of the Girl Scout brand.
Serves as SUCC for the travel troop cookie program and facilitates other money earning activities to support travel Answers, problem-solves, manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers and optimizes use of technology to support excellent customer service for members.
Establish positive working relationships with staff in departments necessary to gather information to meet volunteer, donor, and other constituent requirements.
Attend other meetings as appropriate with managers, directors, volunteers, service centers, etc.
Works productively with a diverse group of people.
Subscribes to tenets of the Girl Scout Promise and Law.
Other related duties as requested.
Competencies and Areas of Expertise:
Interpersonal Relations - establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues including in person, phone, and online.
Self-management and self-assurance - assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; a self-starter who seeks developmental opportunities; sets and achieves goals; works independently.
Has confidence to prepare for conversations and visits with potential members/customers by gathering key information and setting strong objectives to achieve successful outcomes.
Customer Responsiveness - seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
Demonstrates comfort in presenting the value behind solutions in a way that resonates with what is most important to the members/customers of the organization.
Active Listening - ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with members/customers and identify needs.
Conflict Management - ability to anticipate, prevent, and resolve conflicts while maintaining productive working relationships (for example, with customers, vendors, or coworkers); distinguishes between disruptive conflict and constructive differences; identifies common interests to resolve differences.
Oral and Written Communication abilities (i.
e.
In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
Project Management - formulates short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks; identifies outcome measures at beginning of project.
Technical computer skills in Microsoft Office including Word, Excel, and Outlook, customer relationship management systems, and social networking.
Judgment and Decision-Making - recognizes when immediate action is required and when sufficient information has been obtained to make a decision; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems.
Key Performance Indicators:
Quality programming is an effective tool for recruiting new membership and maintaining girl retention rates which meet or exceed NYPENN goals Programs showcase the GSLE and attract funders Regional, national, and international travel opportunities are presented to the membership to enhance the GSLE Position Specifications:
Education:
High school diploma required; Bachelor's degree in related field preferred, and/or 4 years of relevant experience.
Required, Specialized, or Technical Knowledge:
One to two years of demonstrated experience working with children in a formal or informal educational setting.
Demonstrated experience creating and implementing lesson plans in a formal or informal setting Must hold or obtain a valid driver's license and US Passport Must have the ability to travel within and outside of Council footprint and country for extended periods of time Excellent verbal and written communication skills to establish clear expectations in a fast-paced setting.
Ability to make independent decisions and ability to interact effectively with staff and volunteers at all levels of the organization.
Ability to employ strict discretion in sensitive situations.
Comfort with uncertainty and ambiguity while being proactive in anticipating and preempting problems.
Represent the council as needed to both internal and external audiences.
Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
_____________________________________________________________________________ Physical Requirements:
Equipment Used:
Computer, network, cell phone, fax, telephone, voice mail, copier.
Must hold a valid driver's license and insurance and be able to travel the 26 county jurisdiction of the council.
Physical Activities:
Climbing, balancing, stooping, kneeling, crouching, walking, grasping, talking, hearing.
Physical Demands:
Sedentary work exerting up to 15 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Visual Acuity Required:
Heavy acuity is required in this position.
Work Conditions:
Average 50% day-time travel to meetings, cultivation opportunities, and activities.
Evening and weekend work conditions occur regularly through the program year.
Must be able to work a varied and occasionally indeterminate schedule.
There is no substantial exposure to adverse environmental conditions with the exception of weather related travel conditions.
Job Type:
Full-time Pay:
$46,000.
00 - $48,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
After school Choose your own hours Monday to Friday Weekends as needed Application Question(s):
Have you travelled internationally before?
Experience:
Travel planning:
3 years (Preferred) Willingness to travel:
50% (Preferred) Work Location:
Hybrid remote in New Hartford, NY 13413.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 New Hartford, NY New Hartford, NY Full-time Full-time $46,000 - $48,000 a year $46,000 - $48,000 a year 1 day ago 1 day ago 1 day ago Girl Scouts is the world's preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.
__________________________________________________________________________ Job Summary The Girl Experience Manager, with a focus on travel, is responsible for developing and implementing a wide variety of programming and travel opportunities with the goal of strategically positioning Girl Scouts as the preeminent leadership organization for girls.
The Girl Experience Manager- Travel plans and implements programs, travel opportunities, and large events highlighting the Girl Scout Leadership Experience to support the needs of current members and to recruit new members to the organization.
The Girl Experience Manager works collaboratively within the Property and Program department and with other departments to ensure achievement of the goals of the Girl Scouts of NYPENN Pathways.
Essential Duties and
Responsibilities:
Plan and implement year-round innovative opportunities and activities supporting youth development in the main pillar areas of Travel.
Ensure that related program components are consistent with national curricula and content meets the needs and interests of current and prospective youth participants.
Plan and implement enriching domestic and/or international travel experiences Collaborate with program and camps departments on creation of innovative programs and activities supporting youth development in additional pillar areas of Arts, Business/Entrepreneurship, and STEM (Science, Technology, Engineering, and Math).
Supports large scale programs/events which meet the needs of youth membership, including school break programs, college preparedness programs, and other older youth programming to support member retention.
Coordinate with the Membership engagement team to assess resources of the community, the needs of girls, and ensure access to programs which engage new members.
Works with the marketing and communications team to effectively market program opportunities to internal and external audiences through appropriate and timely requests.
Adhere to budgets and post-event reports for assigned program activities.
Utilize Doubleknot and gsEvents systems regularly to build and maintain programs.
Contribute to the events calendar, social media, website or other resources and publications as assigned.
Ensure the measurement of outcomes to assist in quality improvement and effective marketing of the Girl Scout brand.
Serves as SUCC for the travel troop cookie program and facilitates other money earning activities to support travel Answers, problem-solves, manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers and optimizes use of technology to support excellent customer service for members.
Establish positive working relationships with staff in departments necessary to gather information to meet volunteer, donor, and other constituent requirements.
Attend other meetings as appropriate with managers, directors, volunteers, service centers, etc.
Works productively with a diverse group of people.
Subscribes to tenets of the Girl Scout Promise and Law.
Other related duties as requested.
Competencies and Areas of Expertise:
Interpersonal Relations - establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues including in person, phone, and online.
Self-management and self-assurance - assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; a self-starter who seeks developmental opportunities; sets and achieves goals; works independently.
Has confidence to prepare for conversations and visits with potential members/customers by gathering key information and setting strong objectives to achieve successful outcomes.
Customer Responsiveness - seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
Demonstrates comfort in presenting the value behind solutions in a way that resonates with what is most important to the members/customers of the organization.
Active Listening - ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with members/customers and identify needs.
Conflict Management - ability to anticipate, prevent, and resolve conflicts while maintaining productive working relationships (for example, with customers, vendors, or coworkers); distinguishes between disruptive conflict and constructive differences; identifies common interests to resolve differences.
Oral and Written Communication abilities (i.
e.
In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
Project Management - formulates short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks; identifies outcome measures at beginning of project.
Technical computer skills in Microsoft Office including Word, Excel, and Outlook, customer relationship management systems, and social networking.
Judgment and Decision-Making - recognizes when immediate action is required and when sufficient information has been obtained to make a decision; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems.
Key Performance Indicators:
Quality programming is an effective tool for recruiting new membership and maintaining girl retention rates which meet or exceed NYPENN goals Programs showcase the GSLE and attract funders Regional, national, and international travel opportunities are presented to the membership to enhance the GSLE Position Specifications:
Education:
High school diploma required; Bachelor's degree in related field preferred, and/or 4 years of relevant experience.
Required, Specialized, or Technical Knowledge:
One to two years of demonstrated experience working with children in a formal or informal educational setting.
Demonstrated experience creating and implementing lesson plans in a formal or informal setting Must hold or obtain a valid driver's license and US Passport Must have the ability to travel within and outside of Council footprint and country for extended periods of time Excellent verbal and written communication skills to establish clear expectations in a fast-paced setting.
Ability to make independent decisions and ability to interact effectively with staff and volunteers at all levels of the organization.
Ability to employ strict discretion in sensitive situations.
Comfort with uncertainty and ambiguity while being proactive in anticipating and preempting problems.
Represent the council as needed to both internal and external audiences.
Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
_____________________________________________________________________________ Physical Requirements:
Equipment Used:
Computer, network, cell phone, fax, telephone, voice mail, copier.
Must hold a valid driver's license and insurance and be able to travel the 26 county jurisdiction of the council.
Physical Activities:
Climbing, balancing, stooping, kneeling, crouching, walking, grasping, talking, hearing.
Physical Demands:
Sedentary work exerting up to 15 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Visual Acuity Required:
Heavy acuity is required in this position.
Work Conditions:
Average 50% day-time travel to meetings, cultivation opportunities, and activities.
Evening and weekend work conditions occur regularly through the program year.
Must be able to work a varied and occasionally indeterminate schedule.
There is no substantial exposure to adverse environmental conditions with the exception of weather related travel conditions.
Job Type:
Full-time Pay:
$46,000.
00 - $48,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
After school Choose your own hours Monday to Friday Weekends as needed Application Question(s):
Have you travelled internationally before?
Experience:
Travel planning:
3 years (Preferred) Willingness to travel:
50% (Preferred) Work Location:
Hybrid remote in New Hartford, NY 13413.
Estimated Salary: $20 to $28 per hour based on qualifications.
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