Product Engineer

Job Description
Special Metals Corporation, A PCC Company is seeking a highly motivated professional to serve as Product Engineer. SMC, located in New Hartford, NY has a history of alloy technology now going back some 75 years and continues to provide solutions to difficult materials problems through such time-tested products as our world-recognized INCONEL, INCOLOY, NIMONIC, UDIMET, MONKEL, and NILO alloys. Precision Castparts Corp (PCC), is a worldwide manufacturer of complex metal components and products providing high quality investment castings, forgings, and fastener/fastener systems for critical aerospace and power generation applications.
Provide technical interface between the customer and Special Metals. The functional responsibilities of the position include administering to daily technical issues, understanding the product end use and material constraints, defining internal requirements necessary to product the product and addressing customer technical concerns when a product fails to meet expectations. In addition, the product engineer is responsible for providing technical support for Sales (review of RFQs, new orders and specifications), Manufacturing (definition of process steps and item review) and Quality (definition of MOMs).
Administer to daily technical issues as directed by the Manager for ensuring a consistent and reliable product.
Define/approve process routes (items) necessary to meet the product material and end use property constraints.
Maintain an ongoing technical interface via technical meetings and discussions with the customer as assigned.
Perform necessary technical evaluations to address customer concerns.
Investigate claims and document findings.
Provide technical direction for new products and inquires.
Provide technical support where appropriate to other areas of the organization
A Bachelor's Degree in Engineering is required preferably in Metallurgical Engineering or Material Science. An advance degree and/or one to three years of experience is a plus.
The employee will have knowledge of the principles and practices VAR/VIM/ESR melting, the ability to prepare written reports and correspondence as well as presentations to senior leadership, the ability to build and maintain positive relationships internally and external, excellent written and verbal communications skills, and the ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.
Technical competence
Ability to interact with customers
Strong understanding of products and processes
ability to troubleshoot and address customer concerns
strong communication skills. Ability to present to senior leadership team.
Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or other status protected by applicable law.

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